1. Data controller
Glintify AB, reg. no. 559518-0521, Forellgränd 5, 175 55 Järfälla, Sweden, is the data controller for the processing of personal data described in this policy. Contact us at info@glintify.se.
2. Data we collect
- Contact details: name, email, phone, company and role when you book a meeting or contact us.
- Customer data: information about your company, machines, costing rules and CAD files you share during evaluation or operation.
- Technical data: IP address, device, browser and approximate location via necessary cookies and logs.
- Communication: emails, meetings and support cases you send us.
3. Purposes and legal basis
We process personal data to deliver our services, enter into and perform contracts, respond to inquiries, meet legal obligations (for example accounting) and for legitimate interests such as business development and security. The legal basis is contract (art. 6.1 b), legal obligation (art. 6.1 c), legitimate interest (art. 6.1 f) or consent (art. 6.1 a) depending on the situation.
4. Retention period
Customer data and contract documentation are kept during the contract term and generally seven years thereafter under the Swedish Bookkeeping Act. Other business communication is kept as long as it is relevant to the relationship, normally at most 24 months after the last contact.
5. Recipients and processors
Data may be processed by suppliers that help us run the business, including cloud services for email, document management, meeting scheduling (Calendly) and web analytics. We sign data processing agreements where required by law. We never sell personal data.
6. Transfers outside the EU/EEA
If personal data needs to be transferred to countries outside the EU/EEA, it is done using the European Commission's standard contractual clauses or another appropriate safeguard under GDPR.
7. Your rights
You have the right to request access, rectification, erasure, restriction of processing, data portability and to object to processing. You may also lodge a complaint with the Swedish Authority for Privacy Protection (imy.se). Contact us at info@glintify.se to exercise your rights.
8. Security
We use technical and organizational security measures to protect personal data, including encryption in transit, access control, logging and incident response routines.
9. Changes
We may update this policy as our business or legislation changes. The current version is always available on this page with the date of the last update.